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Members - Book Your Time

 Dear Members,

We have introduced a booking system for using the club. This is in accordance with HSE guidelines for ensuring your safety, limiting the spread of the virus in our community and documenting contact tracing information should it be needed.  Please be patient with our team over the next few weeks as we are working hard to guarantee the same level of service that you have come to expect from the Woodlands Health & Leisure Club, while also being in compliance with government requirements.

 

1. What is the booking system?
First, you will need to decide if you would like to use the gym or the pool. Gym timeslots are 1-hour and pool timeslots are on 1 hour and 10 minutes. To accommodate vulnerable users, we have variable time slots at the beginning and end of each day; these gym slots are a maximum of 1 Hour and 15 minutes and pool slots are a maximum of 1 Hour and 30 minutes. All timeslots include anytime you will need in the changing rooms. We strongly urge, that where possible you come dressed for the planned activity and shower at home. We also ask that out of courtesy for other members, you use the pool and gym on separate occasions rather than double booking. 

It is now also MANDATORY that you scan your key card at our reception desk every time you enter the facility. 

 

2. How do I book a timeslot?
Use this TeamUp link: https://goteamup.com/p/1169560-woodlands-health-leisure-/memberships/33662. ALL members will be required to register on TeamUp and to book their timeslots; this is to be in compliance with HSE contact tracing regulations. If you need assistance setting up your account, please contact Jack at JFinn@woodlands-hotel.ie or Aidan at AMcMahon@woodlands-hotel.ie; they will be delighted to help!

 

3. How far in advance can I book a timeslot?
You can book a timeslot up to 2 weeks in advance. As spaces are limited and we all need to work together to accommodate all members of the club, we have set a limit on 3 once-a-day visits to the gym or pool per week. We expect in the next few weeks the number of visits to be increased as the government loosens restrictions on how many people we are allowed to have at one time in the facility.  

 

4. How do I cancel or re-schedule?
In the effort of being considerate to other members, we ask that if you cannot make a scheduled session that you cancel it as soon as possible to make the space available for someone else looking to book a session. To cancel or re-schedule simply login to your TeamUp account and make the changes you would like. If you need help learning to do this, please contact one of our staff.

 

5. Can I book in my children through TeamUP?
Yes. Anyone on a family membership can book spaces for all family members through TeamUP. While children under 6 years of age will not be required to observe social distancing, every person will need to book a timeslot when coming to the facility.

 

6. Can I book an orientation or fitness assessment?
In order to be courteous to all members and accommodate as many people as we can under the current government restrictions, we have temporarily suspended these services. As the restrictions ease and we are allowed to have more people using the facility at one time, we will begin offering these services again.

 

7. Can I bring guests or use my guest passes?
We are trying to be as fair as possible to all of our members needs and as such, we are not currently accepting guest passes or additional guests until the current government restrictions loosen and we are able to accommodate more visitors at one time in the facility.

 

8. Have Children’s Swim Hours or Adult Only Swim Hours Changed?
No.
Children’s Hours are;
Monday-Thursday 9am – 12:30pm and 2:30pm – 7pm.
Fridays 9am – 12:30pm and 2:30pm – 7:30pm.
Saturdays, Sundays & Bank Holidays 9am – 7pm.
Adult Swim Only Hours are Monday – Friday 6:15am – 9am and 12:30pm – 2:30pm. 

 

We are looking forward to being back! And we thank you for working with us to find best practice solutions for all members over the coming weeks. We expect that as the government guidelines change in response to the pandemic situation, our policies and procedures will change too. We promise to keep our members informed and to do our best!

Kind Regards, Woodlands Health & Leisure Club Team

 

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